01Who we are
This website is operated by Fortune Global Exim, an import–export business based in Pune, Maharashtra, India 412115 (“we”, “us”, “our”). This policy explains how we collect, use and protect personal information in connection with this website and trade enquiries.
02Information we collect
This website does not have contact forms, user accounts or online payments. We only receive personal information that you choose to send us, for example when you:
- email us at fortuneglobalexim3@gmail.com;
- call or message us on +91 93228 62305;
- share business details as part of a trade enquiry, quotation or order.
This may include your name, company name, job title, email address, phone number, country, and details of the products, specifications, quantities and destinations you are interested in.
03Information collected automatically
We do not use advertising cookies, tracking pixels or third-party analytics on this website, and our fonts and images are served from our own site.
Like most websites, our hosting provider may automatically record limited technical information — such as IP address, browser type, pages requested and the date and time of the request — in server logs for security, performance and troubleshooting purposes.
04How we use your information
We use the information you provide to:
- respond to your enquiries and provide quotations or product information;
- source, supply and deliver products, and prepare the related trade, export and compliance documentation;
- manage our business relationship with you, including follow-up communication;
- meet our legal, tax and regulatory obligations;
- keep this website secure and working properly.
We do not sell or rent your personal information.
06Data retention
We keep personal information only for as long as necessary for the purposes described above, including any period required by applicable tax, accounting and trade-documentation laws. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.
07Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information, such as bank or card details, by ordinary email.
08Your rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may ask us to:
- confirm what personal information we hold about you and obtain a summary of it;
- correct, complete or update inaccurate information;
- delete information that is no longer needed, unless we must keep it by law;
- withdraw consent you have given, where our processing is based on consent.
To make a request or raise a concern, contact us using the details below. We will respond within a reasonable time.
09Links to other websites
This website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites, and we encourage you to read their privacy policies.
10Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date shown at the top.
11Contact us
For any questions or requests about this Privacy Policy or your personal information, please contact:
Fortune Global Exim
Pune, Maharashtra, India 412115
Email: fortuneglobalexim3@gmail.com
Phone: +91 93228 62305